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Yazhi Software Solutions

Privacy Policy

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Overview

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service or engage with our solutions, and informs you of your privacy rights and legal protections.

We use your Personal Data to provide, support, and enhance our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions

Words with capitalized initials have meanings defined below. These definitions hold the same meaning regardless of whether they appear in singular or plural form.

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to Yazhi Software Solutions, a partnership firm registered in Tamil Nadu, India.
  • Service refers to our Website and the professional services provided by the Company, including software engineering, digital marketing campaigns, and social media management.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit durations).
  • Cookies are small files placed on your device containing browsing history and preferences.
  • Service Provider means any third-party company or individual engaged to facilitate, perform, or analyze the Service on our behalf (e.g., cloud hosts, ad networks, payment gateways).
  • You means the individual accessing or using the Service, or the company or organization on behalf of which such individual is acting.

Personal data we collect

While using our website or contracting our services, we may ask you to provide personally identifiable information, including:

  • First and last name
  • Business/Company name
  • Email address (yazhisoftwaresolutions@gmail.com channel)
  • Phone number / WhatsApp contact
  • Billing address, State, PIN/Postal code, City
  • Social media profile handles or business manager IDs (for marketing management)

Usage data

Usage Data is collected automatically when using the website and may include:

  • IP address, browser type, and browser version
  • Pages visited, time and date of visit, time spent on pages
  • Unique device identifiers and diagnostic data

Cookies and tracking

We use cookies, tags, and web beacons to track activity across our website and store analytical information to optimize web performance and user experience.

Third-party services

To deliver software services, ad campaigns, and social media management, we process data through specialized third-party providers:

  • Analytics (Google Analytics & Meta Pixel): Used to evaluate website traffic, conversion pathways, and engagement metrics.
  • Digital Marketing & Advertising Networks: We configure Google Ads, Meta Ads (Facebook/Instagram), and LinkedIn Campaign Managers to run paid campaigns. Client audience data shared with us is used strictly to set up target parameters within the respective platform policies.
  • Social Media Management: When managing client social profiles, access tokens, campaign assets, and audience demographics are handled strictly for scheduling, reporting, and moderation purposes.
  • Payment Processors: Invoicing and online payments are handled via secure third-party payment gateways conforming to PCI-DSS standards. We do not store raw credit/debit card numbers on our servers.
  • Security & Spam Protection: We may employ Google reCAPTCHA or equivalent security services to protect forms against automated spam.

Legal bases for processing

For users/clients within the European Economic Area (EEA), we process Personal Data under:

  • Consent: You have granted clear permission for a specific purpose.
  • Performance of a Contract: Fulfilling software development milestones, digital marketing scopes, or retainer deliverables.
  • Legal Obligation: Compliance with tax and statutory accounting mandates.
  • Legitimate Interests: Operating, defending, and growing our commercial agency operations.

Your rights

Depending on your jurisdiction, you hold the right to:

  • Request access to or copies of your personal records.
  • Request rectification of incorrect or outdated data.
  • Request erasure of your data ("Right to be Forgotten"), subject to statutory record-retention laws.
  • Object to or restrict the processing of your data.
  • Opt out of direct promotional emails at any time by clicking "unsubscribe" or emailing us.

Retention and security

  • We retain your information only as long as necessary to fulfill project requirements, provide ongoing support, and meet regulatory accounting guidelines.
  • While we implement standard industry security practices, no method of electronic transmission or cloud storage is 100% immune to risk; we cannot warrant absolute security.

Children’s privacy

Our services are strictly directed to businesses and adults. We do not knowingly solicit or collect data from anyone under the age of 13.

Contact us

For questions or data requests regarding this Privacy Policy:

  • Entity: Yazhi Software Solutions (Partnership Firm)
  • Email: yazhisoftwaresolutions@gmail.com
  • Phone: +91 8300202659
  • Jurisdiction: Tamil Nadu, India